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A Whole-Person Approach to Adult Mental Health
Now Enrolling at 300 Hebron Ave. Glastonbury, Connecticut
At Hopewell Health Solutions, our First Responder IOP Program is designed by first responders, for first responders.
We understand the unique challenges faced by those who serve and protect. Our First Responder IOP Offers specialized care that supports both mental health and career longevity.
At HHS, we provide a safe, confidential space where first responders can process their experiences, learn coping strategies, and grow stronger, personally and professionally. Whether you're stepping down from inpatient care, seeking more intensive therapy than traditional outpatient sessions, or navigating work challenges while managing your mental health.
Seeking support for your mental health is a mark of strength and self-awareness.
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This is more than just talk therapy
Flexible, Compassionate, Comprehensive
Our IOP is designed for 18+ first responders and runs Monday through Thursday, three hours per day (9:00 AM – 12:00 PM). Most participants engage for approximately 8 weeks, with ongoing progress evaluations and individualized care updates. We accept most insurance providers. If you have specific questions regarding your coverage, please contact us for additional information.
Common Topics in Group Therapy:
● Trauma Processing: Discussing specific incidents that have had a significant emotional impact.
● Stress Management: Techniques for managing acute and chronic stress in high-pressure situations.
● Work-Life Balance: Strategies for maintaining personal well-being alongside demanding job responsibilities.
● Peer Support: Building resilience through shared stories and mutual support.
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This is more than just talk therapy
Why is First Responder mental health
important?
First responders play a crucial role in our communities, but their work can take a significant toll on their mental health. The stress of dealing with emergencies, trauma, and high-pressure situations often leads to issues such as PTSD, anxiety, and depression.
Here are some key points regarding mental health for first responders:
1. Exposure to Trauma: Regular exposure to traumatic events can lead to cumulativestress and emotional fatigue.
2. Stigma: Many first responders may feel stigma around seeking help, fearing it might be seen as a weakness or could affect their career.
3. Support Systems: Having access to mental health resources, including counseling and peer support programs, is vital for coping and resilience.
4. Self-Care: Encouraging practices such as mindfulness, physical activity, and hobbies can help first responders manage stress.
5. Education and Training: Programs that educate first responders about mental health can help them recognize the signs of distress in themselves and their colleagues.
Creating a culture of openness and support around mental health can make a significant difference in the well-being of first responders. It's important for organizations to prioritize mental health initiatives and provide ongoing support.
Multimodal Treatment Approach
We blend clinical therapy with creative, and relational approaches to promote true mind-body healing.
Healing Beyond Words
Experiential therapies help you explore emotions and process trauma in non-verbal, embodied ways through movement, creative expression, and connection with therapy animals.
Optional Family Involvement
Healing often means rebuilding relationships. We offer family sessions and psychoeducation to foster understanding and support at home.
A Holistic Care Team
Our experienced team of clinicians, psychiatric providers, and experiential therapists work collaboratively to develop a plan aligned with your values, goals, and needs.
Foundational DBT & CBT Skills
Build essential tools in:
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Mindfulness
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Emotion regulation
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Distress tolerance
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Interpersonal effectiveness
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Cognitive restructuring
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Make the Right Choice
Is This Program Right for You?
Our First Responder Wellness IOP is designed to work with current or retired First Responders (Police Officers, Firefighters, EMS Professionals, Corrections Officers, and 9-1-1 Dispatchers.) First responders are often exposed to stressful situations, such as life-threatening events, frightening situations, and intense workloads. These experiences can lead to acute stress reactions and other mental health conditions, including post-traumatic stress injury (PTSI):
Burnout
Common in first responders and is characterized by three signs: Emotional exhaustion manifests as overwhelming fatigue and a sense of feeling emotionally drained. Depersonalization can lead to a cynical attitude towards the job and civilians served. Reduced personal accomplishment refers to feelings of inefficacy and a lack of achievement at work.
Acute stress reactions:
Can include feelings of anger, irritability, sadness, numbness, nightmares, and intrusive thoughts. Bodily reactions can include fatigue, lack of appetite, increased appetite, change in bowl movements/no bowl movements, change in sleep. These reactions typically begin immediately after a traumatic event and last up to one month.
PTSI: Post Traumatic Stress Injury
Can include nightmares, flashbacks, chronic pain, sweating, hyperarousal, headaches, dizziness, hypervigilance, chest pain, irritability, emotional outbursts, disturbances in sleep, and difficulty concentrating. PTSI can be a continuation of acute stress reactions or may manifest up to six months or more after the trauma.
By the end of the Program, most First Responders Traumatic Growth (PTG):
With the right support, first responders can move beyond survival toward growth. Participants can expect to learn the skills to reclaim their body’s nervous system as well as find:
● Greater appreciation of life
● Improved relationships
● Renewed strength and purpose
● New interests and outlooks
● Reduced symptoms of anxiety, depression, emotional overwhelm
● Reduced hypervigilance and distressing memories
● Decreased reliance on substances or harmful behaviors
Modalities used
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Evidence-based group therapy grounded in DBT and CBT
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Individual therapy for personalized support
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Optional medication management and psychiatric care
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Psychoeducation
Our program is personal, proven, and built from the ground up by people who understand exactly what you face:
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About Tim Hall, LPC-A
Tim is a retired Bristol Police Officer with 10 years of service, earning honors such as Officer of the Year, Life Saving Awards, Silver Stars, and Distinguished Service. As a Peer Support Specialist, he developed programs to assist fellow officers. While serving, Tim earned his Master’s in Clinical Mental Health Counseling, inspired by his firsthand experience with the challenges first responders face and the lack of available support. He now dedicates his career to helping police, fire, dispatch, correction, and EMS professionals and their families heal and thrive.
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About Victor J.R. Duphily III, LPC
Victor earned his M.S. in Clinical Mental Health Counseling from Southern CT State University and has dedicated his career to supporting veterans and first responders coping with service-related trauma. His experience spans individual, couples, and group therapy through roles at the New Haven Vet Center, Wheeler Clinic, private practice, and Community Mental Health Affiliates’ Veteran Support Program. As a former police officer and U.S. Army veteran Victor brings firsthand understanding of the unique challenges these populations face.
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Medication Management Provided by Christopher Patenaude, P.A
Christopher is a board-certified physician assistant specializing in outpatient psychiatry at Hopewell Health Solutions in Glastonbury and West Hartford. A graduate of Bay Path University, he provides compassionate, evidence-based care for adults with conditions such as ADHD, bipolar disorder, and treatment resistant depression. He values open communication and collaboration, helping patients build confidence and balance in their mental health journey.
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Medication Management Provided by Katherine Salvador, P.A
Katherine earned her Bachelor’s and Master’s degrees from Springfield College, completing her clinical training in inpatient psychiatry. With over nine years of experience in community mental health and addiction treatment, she provides compassionate, evidence-based care for mood, anxiety, and substance use disorders. Katherine integrates medication management with mindfulness and psychotherapy to support holistic healing. She strives to create a safe, open space for clients navigating treatment decisions.
Benefits of Group Therapy
Shared experience & peer connection
Coping strategies for stress & trauma
Confidential, supportive environment
Professional, trauma-informed guidance
Our IOP patients rate HHS as
"best IOP in the area"
I learned coping strategies at the first day of IOP and it exceeded my expectations. I really love the staff and enjoy the groups! They are all very caring and always there for me when I need more. I am forever thankful to the Hopewell IOP team!
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Adult Mental Health IOP Patient
Our IOP patients rate HHS as
"best IOP in the area"
I have found the people are extremely kind and supportive. I would definitely recommend them if you need help.
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Women’s Wellness IOP Patient
Our IOP patients rate HHS as
"best IOP in the area"
I look forward to my sessions! They are so helpful, and I feel as if my voice is valued and heard.
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Women’s Wellness IOP Patient
Our IOP patients rate HHS as
"best IOP in the area"
Hopewell truly listens and considers my thoughts, emotions, and concerns when developing care and medication plans, making me feel heard and valued.
More
Women’s Wellness IOP Patient
Our IOP patients rate HHS as
"best IOP in the area"
I learned coping strategies at the first day of IOP and it exceeded my expectations. I really love the staff and enjoy the groups! They are all very caring and always there for me when I need more. I am forever thankful to the Hopewell IOP team!
More
Women’s Wellness IOP Patient
Click below to get the Referral form
Start your Healing Journey Today
Healing is possible and you don’t have to do it alone. At Hopewell, we’re committed to walking alongsideyou with evidence-based tools, compassionate support and space for real transformation.
We accept most major insurance plans and offer flexible payment options. In some cases, the State ofConnecticut may compensate you directly while you are in day treatment with us. Our team will guideyou through the process and assist with all necessary paperwork.
We accept most major insurance plans and offer flexible payment options. In some cases, the State of
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Hopewell IOP is eligible for FMLA and/or CT Paid Leave
Our Clinical team and Medication providers can assist you with FMLA documentation as needed.
Contact us to verify coverage or discuss your needs.
Please note: This program is not a substitute for inpatient or emergency psychiatric care. If you are experiencing a crisis, call 9-1-1 or go to your nearest emergency room.
What kind of treatment do I need?
Comprehensive Coverage Options for Our Patients
Accepted Insurance
We accept most insurance providers. If you have specific questions regarding your coverage, please contact us for additional information.
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Interested in Learning More About Our Intensive Outpatient Programs?
Mental health challenges are more common than many realize—affecting 1 in 5 adults and nearly 1 in 5 youth in the United States each year. Intensive Outpatient Programs (IOPs) offer a structured, supportive environment for individuals who need more than weekly therapy but don’t require inpatient care. At Hopewell Health Solutions, with locations in Glastonbury and West Hartford, Connecticut, we offer IOPs tailored to adults, women, teens, and tweens. Whether in-person or via telehealth, our dedicated clinicians are here to help you or your loved one take the next step toward healing. Call us or request an appointment online to get started today.
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