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Your privacy

Privacy Policy

Last updated: June 20, 2026

Hopewell Health Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy applies to this website and governs the data we collect and how we use it. By using this website, you consent to the data practices described here.

This policy covers the website — not your health records

This Privacy Policy applies to information collected through our website. It is separate from the protected health information (PHI) you share as a patient during care, which is governed by our HIPAA Notice of Privacy Practices and protected under federal law, including 42 CFR Part 2 for substance use records.

Please do not include health details or other sensitive personal information in website forms, e-mails, or messages. If you are an existing or prospective patient, contact us directly so we can protect your information appropriately.

Information we collect

This website may collect the following types of information:

  • Information you give us. Personally identifiable information such as your name, e-mail address, home or work address, and telephone number — typically when you contact us or submit a form.
  • Anonymous demographic information. Information that is not unique to you, such as your ZIP code, age, gender, preferences, and interests.
  • Information collected automatically. Technical information about your device, including your IP address, browser type, domain names, access times, and referring website addresses. We use this to operate and maintain the quality of the site and to compile general usage statistics.

Please keep in mind that if you voluntarily disclose personal information in a public space — such as a review or message board — that information may be collected and used by others.

How we use your information

We use the information we collect to operate this website and deliver the services you request. We may also use your information to tell you about other services we offer, or to contact you through surveys to learn your opinion of current or potential services.

We do not sell, rent, or lease our contact lists to third parties. We may share information with trusted partners who help us operate the site or communicate with you — for example, to perform statistical analysis, send e-mail or postal mail, or provide support. These partners are prohibited from using your information for anything other than providing those services and are required to keep it confidential.

We do not use or disclose sensitive personal information — such as race, religion, or political affiliation — without your explicit consent. We will disclose personal information without notice only if required to do so by law.

Cookies

This website uses “cookies” to help personalize your online experience. A cookie is a small text file placed on your device by a web page server. Cookies cannot run programs or deliver viruses to your computer, are uniquely assigned to you, and can only be read by a web server in the domain that issued them. You can adjust your browser settings to decline cookies, though some parts of the site may not function as intended if you do.

How we protect your information

We secure your personal information from unauthorized access, use, or disclosure, and store it in a controlled environment. When sensitive information is transmitted online, it is protected through encryption, such as the Secure Sockets Layer (SSL) protocol. No method of transmission over the Internet is completely secure, however, and we cannot guarantee absolute security.

Links to third-party sites

This website may link to other websites that are not under our control. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy statement of any website you visit so you understand how it collects and uses your information.

Children’s privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13 through this site. If you believe a child has provided us information through this website, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

Contact us

Questions about this Privacy Policy? Contact us by phone at (860) 735-1448 or by mail at 1216 Farmington Ave., Suite 301, West Hartford, CT 06107.